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FAQS

1.Do you have a store where i can see your jewelry?
   we don't have a fiscal store our online store gewellryz.com is             online only
Email us at gewellryz@gmail.com. any time or us the contact page to rich us 

2-shipping and handling charges 

Shipping and handling charges are calculated based upon your order total. Your shipping charges will be indicated when your order is placed. In your shopping cart calculate the charges by selecting the destination and level of service. Customs and duty fees are the responsibility of the recipient

When will I receive my order?  (Please see shipping, return policy)
How much is shipping and handling for my order?  (see shipping return policy)

3-What is the policy and process for returns?
Please see our return & refund policy page.

Products may be returned within 90 days of the original purchase date. If you do not receive your order, please notify us within 30 days of your order date


4- DO YOU OFFER FREE SHIPPING?
    Yes, we offer FREE shipping if you buy over $155 CAD
     if less than $155 shipping cost calculated in your cart depending on           your address location.

5-WHAT IS THE MININING YOUR JEWELRY ARE LIMITED EDITION?
     It means our jewelry is limited productions we only produce 1. or max 3            pieces from each style or model or color (don't do mass production)      that's       way our jewelry are really unique.

6- HOW DO I CLEAN MY PEARLS OR GEMS JEWELRY THAT INCUDED OR               WEAVED, BEADED IN STERLING SILVER MATTEL?
      the best and easiest safe way is to visit your local jewelry store for                       professional cleaning
.
7- HOW DO I TAKE CARE & CLEAN MY PEARL OR GEMSTONES SILVER                JEWELRY?
.7- CLEAN your pearls by using a soft 100% cotton cloth ( it is simply a must)
        Get a small basin of lukewarm soapy water & cotton cloth. Softly rub the             pearls carefully, then rinse the pearls. Be sure soap or residue has been                cleaned.  Dray it with cotton dry cloth
8- WHAT TO AVOID BY CLEANIG THE PEARLS OR GEMSTONES?
        Avoid   of Using other washing liquid, Detergents. and Dishwasher soap            can be Hazardous for Peals or Gems this could react Badly to any                        CHEMICALS. As. Vinegar, Lemon, Ammonia, Baking soda, Aluminum foil            or cleaned Ultrasonically. Resulting in nacre losing its Luster.
          Also AVOID jewelry liquids or crème Cleaners Or any kind of (DEEPs)

9- UNLESS the deep (MUST, SHOULD, & Necessary) to Specifically SAYS           that this product or deep (IT IS  100% SAFE ON PEARLS & GEMS)            AND THE SAME DEEP CLEANS TARNISHED STERLING SILVER                     JEWELRY.
        Please follow the using instructions on the product

10-  CLEAN YOUR TARNISHED STERLING SILVER MATTEL JEWELRY BY             USING THE SAME safe on pearls & gems DEEP              .

11- DOSE ALLOY OR UTHER MATTELS JEWELRY CHANG THEIR COLORS       OR TARNISHED?     AND AFFTER HOW LONG?
              It depends on the (Acidity in Transpiration of the Pearson)
12-TO Keep your jewelry   stay in good condition As long as possible                         FIRST don't were your jewelry for Swimming or in the shower, in Bathtub            and contact with Water. 


13- HOW I CLEAN MY ALLOY OR MATTEL JEWELRY
       After Wearing Get a small basin of lukewarm soapy water & cotton cloth            . Softly rub the the back of the jewelry carefully then rinse it. Dry it with                  cotton dry cloth     
       
14- Warranties? (Go to Disclaimer page)

15-How can I track my order?
       you will receive from Canada post A Tracing Number

 

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